Serenity World Case Study

http://www.serenityworld.co.uk

Before:
A fast growing SME which had no systems in place to cope with the increase in business. They were looking to take their products to the web but didn’t have a web presence.

Solution: Business Systems and Ecommerce
They came to us to set up an ecommerce site with full backend business systems.

After:
They are now able to accept orders from the web and process them through the web site from ordering, distribution, invoicing to stock taking and re-stocking. It has improved their RIO through a reduction in HR cost and improved efficiencies and control.

Testimonial:
“Now we have this backend business system, we can now re-direct our key efforts to the core business of growing the business. It has made a tremendous difference to us with an increase in sales of 200%. We didn’t realize this was possible until OFEC came and explained possibilities. As OFEC does not just take a project without understanding the business, they are constantly able to advise and direct IT decisions in our business and we are able to bounce a number of ideas relating to many aspects of the businesses. It has made such a sizable change our business, especially to our fulfillment and logistics; it has given us the backbone to move the business further without proportion increases in costs. We are now working with OFEC long term as a trusted partner.”