Looking to run your Membership Management better to improve engagement?
It's pretty straight forward but the life blood of any organisation with members or a community are the benefits to the member. However, clearly there's a skill in really identifying what benefits you should be offering. Working with your scarce resources you need to have the mind space to grasp what the best benefits could be.
There's a skill in effectively managing your membership to improve engagement by making it work in reality, and within a budget. That's where we come in with our system, giving you back 'time' to deliver member benefits. Features for engagement include:
- Membership renewals
- Resources archive
- Local Group micro sites
- Committee dashboard
- email broadcast
Handling the money can be time consuming and have little reward for the member or the team member doing the work. It should just work seamlessly in the background leaving you to focus on WHY members might not be paying or how you can improve your benefits.
Examples of money saving tasks are:
- Automated invoices (membership, member and non member events, training and conferences)
- Automated membership renewals
- Automated payment reconciliation
Member and Non Member Events, Training and Conferences
We offer a number of tools to help you manage events, training and conferences. They focus on automating what can be automated, such as sending delegates joining instructions a week before the event and centralising data such as delegate and exhibitor lists with details such as payments, preferences, discounts, dietary requirements, options etc.
- Booking and payment on line
- Automated joining instructions
- Automated diary prompt
- Management of delegates
- Management of Extras eg dietary requirements, accommodation etc
Conferences are a little like Events, you can set everything up at the start safe in the knowledge that registrations, confirmations, joining instructions and any other emails you've specified will be sent out to the right people at the right time. As you know however, conferences are a little more complicated than events, so on top of these basics you can add an unlimited array of options, from a black tie gala dinner to an informal "meet the people" or hands on practical. Each option you add has all the things you'll need, a range of pricing, pdf downloads, full details and descriptions and they are of course itemised on the invoice.
You also have a similar array of functions for the conference exhibitors and sponsors allowing you to manage both income streams easily and efficiently.
Naturally you have a full suite of reports aimed at all the key people involved from the conference organisers to sponsor, exhibitors and speakers.
If you have a specific requirement for your Conference Management System or simply want to know more, please ask Anita.
We have a pretty comprehensive voting system to allow your members to vote for the new committee, trustees, regional representatives or champions of anything you care to vote for.
You can specify how many votes a member gets as well as the obvious elements such as name, photo and details for the people members are voting for.
If you have a specific requirement for your voting system or simply want to know more, please ask Anita.
News and News Bulletins
The concept of news bulletins (or newsletters) is a tricky area to get right, so it's not easy to give a decent general text on a web page like this. We feel passionately that it is our, and your duty to make sure that the communications that are sent out are both timely and relevant. It's essential that newsletters are profiled to the reader, as much as possible, once you are assigned to the junk mailbox, there's no return.
We spend time with you, working out how to profile your visitors, ensuring that you are always maximising your opportunities but.... respecting the reader's time and values...
It goes without sayng that we have a fantastic system that practically writes and sends the news by itself!
If you have a specific requirement for your news or simply want to know more, please ask Anita.
Frequently membership bodies such as associations and professional bodies have items they need to sell to the members such as stationery, accreditation signs, insurance and software. Whether you need the shop behind a member login or open to the public, we can provide you with an easy to use shop with different pricing for different member categories as well as stock and fulfillment.
If you have a specific requirement for your member shop or simply want to know more, please ask Anita.
Although we do have comments sections in the public area for pages like reviews and events, we have a forum system for members for interaction on topics as well as direct communication between members.
As the administrator you have alerts, either by email or simply on your dashboard, of "lonely" forum threads i.e. threads which have not been replied to in a certain period of time. Naturally you have the ability to moderate the forums, if you really wish to, you can check the posts before they are published but we really don't recomend that.
If you have a specific requirement for your forum or simply want to know more, please ask Anita.
We have a library system that's as easy or complex as you want. At the simple end, you upload resources and visitors download them. If you need more, we can report back on which members downloaded which resources so you can follow up more effectively. We can restrict certain resources to members only and personlise the view to each member, to name but a few.
If you have a specific requirement for the library or simply want to know more, please ask Anita.