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Smart Membership Management Systems

Tired of using Excel and other systems as a workhorse to manage all your membership related activities?
 
If you are looking for a UK based Association Management Company with a tried and tested membership management system we could be what you are looking for...

We can give you a powerful, responsive, purpose built membership management system for  Associations and Societies for 200+ professional fee paying members. This platform will give you the control you need to manage your operations in one place so you can deal with all your admin tasks with ease, making you more efficient and effective.

Watch your Association grow

The knock on effect means an improvement in the quality of the service to members which could lead to gaining more memberships and happier members.

By using our automated Membership Management Systems you can focus valuable staff resources to where it's needed, rather than spending wasted time on routine tasks using a single, easy to use system.

We work with all of the following:

  • Associations

  • Communities

  • Societies

  • Trade Associations

  • Regulatory Bodies

  • Not-for-profit organisations

Efficiency

Great user functionality

UOur easy to use membership management systems is run on the principle of self service as it automates the admin tasks, reducing the time it takes to handle operations, which leads to more time to manage operations, therefore increasing your membership uptake and satisfaction. What's not to like??

 

Focus on Objectives

KPI's targets results

RWhether you are focusing on growing your membership base or improving member engagement, we ensure your objectives are clear, targeted and focused by auditing what you have. You will then have a clear picture of where you are heading using our membership management systems and the management reporting system.
 

Easy Management

One system for all activities

F We give you one-system membership management systems for multiple administrators. You cherry pick what features you want for your unique Association and as time goes by you can add more as you grow organically. We are about long term solutions. Is this a wise investment? We find the typical ROI is most commonly less than 18 months.
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Showcase client

National Association of School Business Managers

screen shot of home page for national association of school business managers

We have a long standing relationship with the National Association of School Business Management, an organisation whose purpose it is to advance effective leadership and membership management that benefits the whole learning community, and which also understands some of the challenges educational institutions face.

As an Association Management Company (AMC) call us at OFEC to find out more about how our membership management systems could help you to be more efficient, effective and save costs 01865 556070

Membership Case Studies

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Our Dream

CTo be the best in the World. It's a big scary hairy goal but it wouldn't be a goal if it wasn't scary and our system is amazing.

OFEC is not a purely technical firm that doesn't understand business but a melting pot of marketers, designers, brand consultants and a good dose of common sense. We seek to bring out the best in our clients which in turn brings out the best in us. This is how we like to work, with pride, trust, smiles and profitable solutions to manage and grow.

If you want to discuss how we can change your Association or Organsation to improve membership services,  or have a demo of our membership management systems why not call Anita on 01865 556070


Looking to run your Membership Management better to improve engagement?

It's pretty straight forward but the life blood of any organisation with members or a community are the benefits to the member. However, clearly there's a skill in really identifying what benefits you should be offering. Working with your scarce resources you need to have the mind space to grasp what the best benefits could be.

There's a skill in effectively managing your membership to improve engagement by making it work in reality, and within a budget. That's where we come in with our system, giving you back 'time' to deliver member benefits. Features for engagement include:

 

  • Membership renewals
  • Blogs
  • Forums
  • Newsletter
  • Library
  • Resources archive
  • News
  • Local Group micro sites
  • Committee dashboard
  • Wiki's
  • email broadcast

Membership Money

Handling the money can be time consuming and have little reward for the member or the team member doing the work. It should just work seamlessly in the background leaving you to focus on WHY members might not be paying or how you can improve your benefits.

 

Examples of money saving tasks are:

  • Automated invoices (membership, member and non member events, training and conferences)
  • Automated membership renewals
  • Automated payment reconciliation

Member and Non Member Events, Training and Conferences

We offer a number of tools to help you manage events, training and conferences. They focus on automating what can be automated, such as sending delegates joining instructions a week before the event and centralising data such as delegate and exhibitor lists with details such as payments, preferences, discounts, dietary requirements, options etc.

 

Systems include:

  • Booking and payment on line
  • Automated joining instructions
  • Automated diary prompt
  • Management of delegates
  • Management of Extras eg dietary requirements, accommodation etc

Conference Management

Conferences are a little like Events, you can set everything up at the start safe in the knowledge that registrations, confirmations, joining instructions and any other emails you've specified will be sent out to the right people at the right time. As you know however, conferences are a little more complicated than events, so on top of these basics you can add an unlimited array of options, from a black tie gala dinner to an informal "meet the people" or hands on practical. Each option you add has all the things you'll need, a range of pricing, pdf downloads, full details and descriptions and they are of course itemised on the invoice.

 

You also have a similar array of functions for the conference exhibitors and sponsors allowing you to manage both income streams easily and efficiently.

 

Reporting

Naturally you have a full suite of reports aimed at all the key people involved from the conference organisers to sponsor, exhibitors and speakers.

 

If you have a specific requirement for your Conference Management System or simply want to know more, please ask Anita.

Voting System

We have a pretty comprehensive voting system to allow your members to vote for the new committee, trustees, regional representatives or champions of anything you care to vote for.

 

You can specify how many votes a member gets as well as the obvious elements such as name, photo and details for the people members are voting for.

 

If you have a specific requirement for your voting system or simply want to know more, please ask Anita.

News and News Bulletins

The concept of news bulletins (or newsletters) is a tricky area to get right, so it's not easy to give a decent general text on a web page like this. We feel passionately that it is our, and your duty to make sure that the communications that are sent out are both timely and relevant. It's essential that newsletters are profiled to the reader, as much as possible, once you are assigned to the junk mailbox, there's no return.

 

We spend time with you, working out how to profile your visitors, ensuring that you are always maximising your opportunities but.... respecting the reader's time and values...

 

It goes without sayng that we have a fantastic system that practically writes and sends the news by itself!

 

If you have a specific requirement for your news or simply want to know more, please ask Anita.

Members Shop

Frequently membership bodies such as associations and professional bodies have items they need to sell to the members such as stationery, accreditation signs, insurance and software. Whether you need the shop behind a member login or open to the public, we can provide you with an easy to use shop with different pricing for different member categories as well as stock and fulfillment.

 

If you have a specific requirement for your member shop or simply want to know more, please ask Anita.

Member Forum

Although we do have comments sections in the public area for pages like reviews and events, we have a forum system for members for interaction on topics as well as direct communication between members.

 

As the administrator you have alerts, either by email or simply on your dashboard, of "lonely" forum threads i.e. threads which have not been replied to in a certain period of time. Naturally you have the ability to moderate the forums, if you really wish to, you can check the posts before they are published but we really don't recomend that.

 

If you have a specific requirement for your forum or simply want to know more, please ask Anita.

Library

We have a library system that's as easy or complex as you want. At the simple end, you upload resources and visitors download them. If you need more, we can report back on which members downloaded which resources so you can follow up more effectively. We can restrict certain resources to members only and personlise the view to each member, to name but a few.

 

If you have a specific requirement for the library or simply want to know more, please ask Anita.

Member Benefits

Looking to run your Membership Management better to improve engagement?

It's pretty straight forward but the life blood of any organisation with members or a community are the benefits to the member. However, clearly there's a skill in really identifying what benefits you should be offering. Working with your scarce resources you need to have the mind space to grasp what the best benefits could be.

There's a skill in effectively managing your membership to improve engagement by making it work in reality, and within a budget. That's where we come in with our system, giving you back 'time' to deliver member benefits. Features for engagement include:

 

  • Membership renewals
  • Blogs
  • Forums
  • Newsletter
  • Library
  • Resources archive
  • News
  • Local Group micro sites
  • Committee dashboard
  • Wiki's
  • email broadcast

Membership Money

Membership Money

Handling the money can be time consuming and have little reward for the member or the team member doing the work. It should just work seamlessly in the background leaving you to focus on WHY members might not be paying or how you can improve your benefits.

 

Examples of money saving tasks are:

  • Automated invoices (membership, member and non member events, training and conferences)
  • Automated membership renewals
  • Automated payment reconciliation

Events

Member and Non Member Events, Training and Conferences

We offer a number of tools to help you manage events, training and conferences. They focus on automating what can be automated, such as sending delegates joining instructions a week before the event and centralising data such as delegate and exhibitor lists with details such as payments, preferences, discounts, dietary requirements, options etc.

 

Systems include:

  • Booking and payment on line
  • Automated joining instructions
  • Automated diary prompt
  • Management of delegates
  • Management of Extras eg dietary requirements, accommodation etc

Conference Management

Conference Management

Conferences are a little like Events, you can set everything up at the start safe in the knowledge that registrations, confirmations, joining instructions and any other emails you've specified will be sent out to the right people at the right time. As you know however, conferences are a little more complicated than events, so on top of these basics you can add an unlimited array of options, from a black tie gala dinner to an informal "meet the people" or hands on practical. Each option you add has all the things you'll need, a range of pricing, pdf downloads, full details and descriptions and they are of course itemised on the invoice.

 

You also have a similar array of functions for the conference exhibitors and sponsors allowing you to manage both income streams easily and efficiently.

 

Reporting

Naturally you have a full suite of reports aimed at all the key people involved from the conference organisers to sponsor, exhibitors and speakers.

 

If you have a specific requirement for your Conference Management System or simply want to know more, please ask Anita.

Voting

Voting System

We have a pretty comprehensive voting system to allow your members to vote for the new committee, trustees, regional representatives or champions of anything you care to vote for.

 

You can specify how many votes a member gets as well as the obvious elements such as name, photo and details for the people members are voting for.

 

If you have a specific requirement for your voting system or simply want to know more, please ask Anita.

News Bulletin

News and News Bulletins

The concept of news bulletins (or newsletters) is a tricky area to get right, so it's not easy to give a decent general text on a web page like this. We feel passionately that it is our, and your duty to make sure that the communications that are sent out are both timely and relevant. It's essential that newsletters are profiled to the reader, as much as possible, once you are assigned to the junk mailbox, there's no return.

 

We spend time with you, working out how to profile your visitors, ensuring that you are always maximising your opportunities but.... respecting the reader's time and values...

 

It goes without sayng that we have a fantastic system that practically writes and sends the news by itself!

 

If you have a specific requirement for your news or simply want to know more, please ask Anita.

Members Shop

Members Shop

Frequently membership bodies such as associations and professional bodies have items they need to sell to the members such as stationery, accreditation signs, insurance and software. Whether you need the shop behind a member login or open to the public, we can provide you with an easy to use shop with different pricing for different member categories as well as stock and fulfillment.

 

If you have a specific requirement for your member shop or simply want to know more, please ask Anita.

Forum

Member Forum

Although we do have comments sections in the public area for pages like reviews and events, we have a forum system for members for interaction on topics as well as direct communication between members.

 

As the administrator you have alerts, either by email or simply on your dashboard, of "lonely" forum threads i.e. threads which have not been replied to in a certain period of time. Naturally you have the ability to moderate the forums, if you really wish to, you can check the posts before they are published but we really don't recomend that.

 

If you have a specific requirement for your forum or simply want to know more, please ask Anita.

Library

Library

We have a library system that's as easy or complex as you want. At the simple end, you upload resources and visitors download them. If you need more, we can report back on which members downloaded which resources so you can follow up more effectively. We can restrict certain resources to members only and personlise the view to each member, to name but a few.

 

If you have a specific requirement for the library or simply want to know more, please ask Anita.


Portfolio

 
  • L

    Love

    Web

    SafeQuarry - Association for the quarry products industry

    www.safequarry.com

  • L

    Love

    Web

    Opendoorz networking group for professionals

    www.opendoorz.biz

  • L

    Love

    Web

    National Association of School Business Managers

    http://www.nasbm.co.uk/




The best way to understand how we can help is to call!

Call us on 01865 55 60 70 for a chat or to arrange a face to face
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